Who we are
Nation Support Ltd
Dept 5792, 196 High Road, Wood Green, London, N22 8HH
Phone: 02031371662
Email: [email protected]
Effective Date: 15/09/2025
Introduction
Nation Support Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, and communication channels.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
Information We Collect
We may collect and process the following types of information:
- Personal Identification Data – Name, email address, phone number, job title, company details.
- Financial Information – Payment details, invoices, and related records when using our services.
- Employment & Payroll Data – Information required for payroll processing, such as salary details, tax information, National Insurance numbers, and related documentation.
- Technical Data – IP address, browser type, device information, and cookies when you use our website.
- Communications – Records of your correspondence with us (emails, phone calls, or forms submitted).
How We Use Your Information
Your data is used for purposes including:
- Providing and managing payroll and business support services.
- Ensuring compliance with legal and regulatory obligations.
- Processing payments and invoicing.
- Communicating with you regarding services, updates, or inquiries.
- Improving our website, services, and customer experience.
- Marketing our services (only if you have consented to receive such communications).
Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Contractual necessity – To deliver the services you have engaged us for.
- Legal obligation – To comply with tax, accounting, and regulatory requirements.
- Legitimate interests – To manage our business, improve services, and prevent fraud.
- Consent – Where you have given explicit consent (e.g., for marketing communications).
Sharing Your Information
We do not sell your data. However, we may share information with:
- HMRC and other regulatory bodies where required.
- Professional advisers (e.g., accountants, auditors, insurers).
- Trusted third-party service providers (e.g., IT support, secure cloud hosting).
- Law enforcement or government agencies, when legally obliged.
All third parties are required to respect your data and process it in accordance with data protection laws.
Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, and to comply with legal, accounting, or reporting obligations.
Your Rights
You have the following rights under data protection law:
- Access – Request a copy of the data we hold about you.
- Rectification – Request correction of inaccurate or incomplete data.
- Erasure – Request deletion of your personal data where legally applicable.
- Restriction – Request limited processing of your data.
- Portability – Request transfer of your data to another provider.
- Objection – Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, contact us at [email protected].
Data Security
We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Cookies
Our website may use cookies to improve functionality, analyse usage, and personalise your experience. You can control cookie settings through your browser preferences.
International Transfers
If we transfer your data outside the UK, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.
Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Nation Support Ltd
Dept 5792, 196 High Road, Wood Green, London, N22 8HH
Phone: 02031371662
Email: [email protected]